business education reference software

Today’s RDH: Leveraging SimpleCert to Achieve Continuing Education Program Success

Today’s RDH: Leveraging SimpleCert to Achieve Continuing Education Program Success

In the world of Dental Continuing Education, you don’t have to search very far before you will find Today’s RDH. Founded in 2018, Today’s RDH is a digital media and education company for Registered Dental Hygienists, dental hygiene students, and other dental professionals. Today’s RDH has become a leader in the dental industry by producing and publishing high-quality articles, videos, podcasts, live events, and online continuing education. For Co-Founder and Chief Operating Officer Ben Buzbee, the gratifying success of Today’s RDH also comes with that business-owner-stress of needing to find ways to scale and grow his company, without being overwhelmed by manual work and lengthy processes.

Given its reach and brand awareness, it was a clear business decision for Ben and the Today’s RDH team to become an approved Continuing Dental Education provider for both the American Dental Association (CERP) and the Academy of General Dentistry (PACE). Today’s RDH currently holds live virtual continuing education events, in addition to a variety of self-study CE courses. 

 

Proactive versus Reactive

It’s a saying we’ve all heard bantered around, and for good reason:  being proactive is an essential part of any growing business.  For Ben, looking through the entire CE workflow –  from the initial coursework and marketing, all the way to distributing individual Certificates of Completion –  led him to the realization that he needed a solution to streamline the certification process for potentially tens of thousands of certificates over the course of a year.  While searching for possible solutions, Ben discovered SimpleCert.    “I looked into over a dozen different solutions and SimpleCert was the only one that met all our requirements for what we were looking for, ”  says Ben.  “There were a lot of other solutions I looked at before, but none of them met our specific requirements of easy certificate design, easy uploading large lists of people to send the certificates to, and easy emailing & storage options. Every other potential solution I looked at seemed to meet just one of the requirements, not all of them like SimpleCert.” 

Building for Future Success, in 5 days or less

Having settled upon SimpleCert as their Certificate Management System, Ben and team turned their attention to onboarding, and setup of their process.  Ben estimates that it took less than a week to go from signing up for a test account in SimpleCert, to designing templates and then sending out their first course certificates.  Having completed the set up process, Today’s RDH can now reap the benefits of automation, time saving and automatic recordkeeping that SimpleCert provides.  “Once attendance has been verified that each attendee met the minimum amount of time to receive a CE certificate, it takes less than an hour to get certificates ready, realistically more like 20 minutes, ” says Ben, for an unlimited number of Attendee Records to be created, and automatically distributed to recipients. 

Room to Grow

Automation can bring time savings, and increased efficiency.  Increased efficiency and time savings can then be reinvested into other important aspects of your business.  With the utilization of SimpleCert, Ben and the Today’s RDH team have been able to focus their energy into scaling Today’s RDH, and continually improving their coursework – without getting buried by manual workflows that are a byproduct of his success.  “I can’t even imagine manually creating and emailing over 10, 000 certificates for each event, ” says Ben.  “I mean that would probably take months when now it is literally uploading our verified attendee lists and sending the certificates out.”

Hands typing on a laptop keyboard.

A true Measure of Success

Oftentimes the true measure of a successful CDE program is not just within the CE Providers’ eyes, but also in the overall experience for the dental professionals who take their coursework. Here too, the Today’s RDH program shines bright. “People really love the [Recipient Portal], where all their certificates are stored in one place, ” says Ben. “Now that we are seeing repeat attendees to our events, it is very useful for them to have all certificates from all events in one place.” Using a professional Certificate Management System like SimpleCert has enabled Today’s RDH to provide a 100% professional experience for their students, throughout their entire Continuing Education program.

A 75% Reduction in Support Response Times

By utilizing SimpleCert, Ben estimates he has reduced the amount of time his team spends on handling support related certificate inquires by a full 75%, compared to the time it would take without the SimpleCert platform. “A lot of the questions revolve around not receiving their CE certificates or not receiving all of them because they waited a few weeks, ” says Ben. “I can then easily lookup their email in SimpleCert to see if all their certificates were sent and then send them to the portal for them to download all of them. Saves a lot of time from having to lookup each course and downloading each individual certificate to send to the person requesting help.”

The Path Forward for Today’s RDH

Looking ahead to the future, Ben is eager to explore ways to further integrate and automate his business processes.  “I’m really looking forward to making things a little more white label in terms of integrating directly with our website. I’m a huge fan of using SaaS products whenever possible because I don’t want to be in the software development business, ” says Ben. “I want to focus on our business and what we do best. Paying another company to handle all the intricacies of maintaining software is worth every penny because I don’t have to deal with any of the headaches that come with keeping the software updated and maintained. I just want something that works and I don’t have to think about – SimpleCert is exactly that!” 

SimpleCert | Today's RDH

By admin
Read More
business information reference

Warranty Certificates for Your Business

Warranty Certificates for Your Business

When a customer purchases your product,they want to be reassured that they made the best decision. Part of that reassurance comes from a warranty certificate that you provide them. The custom warranty certificate is confirmation that in the event that your product fails to deliver as promised,your customer can reach out to you for resolution.

Why are warranty certificates so important?

 

A warranty certificate is a critical document because,without it,your customer will not be able to make a claim for a repair or replacement. Therefore,a warranty certificate must contain wording that outlines your company’s terms and conditions,which includes the warranty period and other important information. Here are a few examples of custom warranty certificates that you can create,print and email with SimpleCert®.

5 Types of Warranty Certificates

 

Product Warranty Certificate

A product warranty certificate is probably one of the simplest of warranty certificate options. It contains clear language that includes product terms and conditions,warranty period,the limitation of warranty,and other important information that can be customized to your specific needs.

Extended Warranty Certificate

With an extended warranty certificate,the most obvious benefit is your customer’s peace of mind. The extended warranty requires a customer to pay in addition to the cost of your product but the knowledge that if there is a repair needed down the road outweighs the cost of the extended warranty.

Lifetime Warranty Certificate

This warranty certificate is the “granddaddy” of them all. BY giving your customers this certificate,you are giving them a reason to trust in the quality and lifespan of the product they purchased. There are some subtle nuances as to what “lifetime” means,however,and that will be something that you and your company will need to define.

Limited Warranty Certificate

A limited warranty certificate applies to specific aspects of your product,certain types of product defects or any other conditions that you place on the product. This could include covering just parts,splitting the cost of the repair with the customer and more options.

Certificate of Authenticity

This certificate is vital when the product in question needs to be authenticated as real. Being able to provide your customer with a product authenticity certificate is what ensures that you and your business are credible and your customer has a genuine product.

With SimpleCert®,you can build professional warranty certificates that cover all the details of your product and its warranty information for any situation or type of coverage you may need.  You can choose from basic templates that do the job or choose from dozens of templates for PC or Mac. You can add your branding and other personalization that will instill confidence and trust when providing them to your customers.

How To Use the SimpleCert® Platform to Create Printable Warranties

 

Ready to get started with SimpleCert® and want to know how much it will cost? That’s easy nothing! You can sign up for SimpleCert® completely free,with no credit card required. Free users can create,print and send up to 10 warranty certificates per month.

Once you’ve created your account,you’ll enter the SimpleCert® design studio where you can choose from a vast library of prebuilt certificate templates,or create your own from scratch. You can add your own custom artwork or company logo,and browse an online library of thousands of photos,graphics and icons to make your certificate truly one of a kind.

After you’re done designing your warranty certificate you’ll have the option to save,print,send and store. If you’re using your template to print certificates for one or a few recipients,the process is fairly straightforward. Certificates are saved as PDFs,which can then be printed or emailed directly from the SimpleCert® online system.

For businesses who want to send a warranty certificate to multiple recipients,you can use our bulk certificate API,Zapier connection or Google Forms to upload a list of recipients which will then be automatically mapped to your template. You can then use the SimpleCert® send tool to dispatch your certificates via email.

Our help center is also a great resource for businesses and individuals looking to get the most out of their SimpleCert® experience. 

Did we mention that it’s totally free to get started? There simply isn’t a better or more convenient way to create printable certificates that can be used offline,online or anywhere you wish! Be sure to check out the link below to get started. 

SimpleCert

By admin
Read More
-